Travelling on a balance
POINTS System
Card profiles
Intermodal Card with a balance of Euros
The Intermodal Card topped up with a balance in euros, enables you to travel around Majorca by bus, train and metro. You only need to keep it topped up; the balance never expires.
Entry and exit validation
Validate your card when getting on and off the bus, by tapping in and tapping out at one of the validators close to the entry and exit doors. On the rail network, you must tap-in with your card to enter and tap out to exit the stations. The cost of the journey you have made will be deducted once you have completed your trip. Watch out! If you do not remember to validate, a penalty of €0.30 will be applied.
Transfers
You can make 2 transfers when travelling on 3 different lines (bus, train or metro), provided that no more than 60 minutes elapse between tapping out on one line and tapping in on the next. Good news! No matter how long the journey, you will never pay for more than 4 hops.
With the Intermodal Card you can also transfer for free between the TIB and EMT networks. You have 60 minutes to take the city bus from the moment you tap out from the TIB bus or train and, in the case of the reverse journey, first EMT and then TIB, 90 minutes from the moment you tap in on the EMT bus. If you only travel on the EMT bus, the amount of €1.15 is deducted from the balance of your Intermodal Card.
Balance top-up
- On board the bus, paying a multiple amount of €5 in cash to the driver (minimum top-up of €5 and maximum of €50).
- At ticket machines in train and metro stations, in cash or by credit card.
- You can also do it here:
Si ets estudiant de Mallorca viatja ara gratis amb la nova Targeta Estudiant. Consulta a la secció de Perfils de la targeta com la pots aconseguir
The Intermodal Card rewards your public transport loyalty. Thanks to the POINTS system, during the same calendar month, the price of each journey is cheaper than the price of the previous journey.
See how the POINTS system works
To better understand the POINTS system, look at a practical example of your card profile and the number of hops you regularly make:
General profile examples
Youth profile examples
Pensioner profile examples
Which is your Intermodal Card?
Discount compared to a single ticket on board the bus.
General
It is aimed at people between 31 and 64 years of age living in Majorca who are not included in the Youth or Pensioner profiles.
When does it expire?It never expires.
What documentation is required to obtain the card?- Original and photocopy of an identity document: DNI, passport, driving licence or NIE.
- If the address on the DNI is not in Mallorca, a census certificate must be presented.
- If the procedure is carried out at town hall or through the Common Electronic Register, a passport-size colour photograph and the completed and signed contract must be provided.
Youth
This profile is aimed at people between 17 and 30 years of age living in Majorca, and also at members of a large family in the general category.
When does it expire?On reaching the age of 31.
In the case of large families, the card has the same validity as the accreditation certificate for the large family status.
- Original and photocopy of an identity document: DNI, passport, driving licence or NIE.
- If the address on the DNI is not in Majorca, the census certificate must be presented.
- Members of large families: original and photocopy of the accreditation certificate issued in Spain or recognised by a competent body of the Spanish State.
- If the procedure is carried out at town hall or through the Common Electronic Register, a passport-size colour photograph and the completed and signed contract must be provided.
Student
It is aimed at students under 31 years of age enrolled in any educational centre in Mallorca. It enables free travel on the entire TIB bus, train and metro network.
When does it expire?31 August of each year. To renew it, enrolment documentation for the next academic year must be presented. In all cases on reaching the age of 31
Does it require a balance?Although no fee is charged, a minimum balance of €5 must be added. The card must be validated when entering and leaving the bus, train or metro. If this double validation is not completed, a penalty of €0.30 will be applied.
What documentation is required to obtain the card?- Original and photocopy of an identity document: DNI, passport, driving licence or NIE.
- Proof of current enrolment on any of the following official educational programmes at an educational centre in Mallorca. ESO, Baccalaureate, vocational training, basic vocational training, special education or university studies.
- If the procedure is carried out at town hall or through the Common Electronic Register, a passport-size colour photograph and the completed and signed contract must be provided.
Child/Infantil
It is aimed at people between 4 and 16 years of age living in Majorca. It enables free travel on the entire TIB bus, train and metro network.
When does it expire?On reaching the age of 17.
Does it require a balance?Tot i que no es cobra cap tarifa, s'ha de carregar un saldo mínim de 5 €. És obligatori validar la targeta en entrar i sortir del bus, tren o metro. En cas de no fer aquesta doble validació, s'aplicarà una penalització de 0,30 €
What documentation is required to obtain the card?- Original i fotocòpia d'un document d'identitat: DNI, passaport o NIE.
- Autorització del pare, la mare o el tutor/a i una fotocòpia del DNI de la persona que ho autoritza.
- Certificat d'empadronament, excepte si es presenta un DNI amb una adreça de Mallorca.
- Si el tràmit es fa a l'ajuntament o a través del Registre electrònic comú, s'ha d'aportar una fotografia en color de mida carnet i el contracte emplenat i signat.
How can you get it?
- A qualsevol dels punts d'atenció a l'usuari:
A les oficines d'Alcúdia, Inca, Manacor i Palma es requereix cita prèvia, la pots sol·licitar aquí.
A les oficines municipals de Llucmajor i Marratxí.
- De manera telemàtica per mitjà del Registre electrònic comú (REC) de l'Administració General de l'Estat. Consulta el manual per saber com ho pots fer. En el formulari recorda indicar el Punt de recollida.
- A través del teu ajuntament.
How much does it cost?
- The first issue of the card is free of charge, as are profile changes and renewals.
- In the event of theft, loss, damage due to poor maintenance or breakage of the card, you will have to pay €8 for the issuance of a duplicate.
- The fee for a duplicate is waived in the event of malfunctioning not attributable to the holder.
Pensioner
It is aimed at people residing in Majorca who:
(a) are 65 years of age or over.
(b) are receiving a retirement pension.
(c) are receiving a widow's or widower's pension with an income below the minimum wage.
d) are receiving a pension for permanent disability, whether total, absolute or severe disability, or are disabled to a degree of 65% or more.
e) have been registered with the SOIB for more than 12 months without interruption as job seekers (long-term unemployed).
f) are certified victims of gender-based violence.
(g) are members of a special category large family.
h) have refugee status. These persons are entitled to free transport.
It expires every 5 years, except in the case of long-term unemployment, where it expires every 6 months. For members of large families, the card has the same validity as the accreditation certificate.
What documentation is required to obtain the card?If the address on the DNI is not in Mallorca, the census certificate must be presented. In addition, if the formality is completed at the town hall, a colour passport-size photograph must be provided.
a) People aged 65 and over.
Original and photocopy of an identity document: DNI, passport, driving licence or NIE.
b) Beneficiaries of a retirement pension.
Original and photocopy of an identity document: DNI, passport, driving licence or NIE.
Original and photocopy of the accreditation certifying that you are receiving a retirement pension issued by the Provincial Directorate of the National Social Security Institute, by the Social Marine Institute or by the competent body in other cases. If you receive a pension from a foreign country, it must be recognised by the competent Social Security body in Spain.
c) Beneficiaries of a widow's or widower's pension with an income below the minimum interprofessional wage.
Original and photocopy of an identity document: DNI, passport, driving licence or NIE.
Original and photocopy of the accreditation certifying that you are receiving a window’s or widower’s pension issued by the Provincial Directorate of the National Social Security Institute, by the Social Marine Institute or by the competent body in other cases.
Copy of the last income tax return or certificate of bank income.
d) Beneficiaries of a permanent disability pension, whether total, absolute or severe disability, or with a disability of 65% or more.
Original and photocopy of an identity document: DNI, passport, driving licence or NIE.
Original and photocopy of the certificate accrediting the degree of disability issued by the competent official body or equivalent certification document.
If a person with a disability needs the assistance of a third person to move around, the accompanying person is exempt from payment. In this case, the original and photocopy of the certificate of need, issued by the competent official body, must be provided.
e) Long-term unemployed persons.
Original and photocopy of an identity document: DNI, passport, driving licence or NIE.
Original and photocopy of the report issued by the SOIB of the uninterrupted period of registration as unemployed (the report cannot be older than 10 calendar days).
f) Victims of gender violence.
Original and photocopy of an identity document: DNI, passport, driving licence or NIE.
Important note: The card is not issued on the spot. The person will be asked for the necessary documentation. Once you have accredited your status as a victim of gender violence with the corresponding body, you will be given your card.
g) Members of a special category large family.
Original and photocopy of an identity document: DNI, passport, driving licence or NIE.
Original and photocopy of the accreditation certificate issued in Spain or recognised by a competent body of the Spanish State.
h) Refugees
Resolution of the Ministry of the Interior granting the benefit of temporary protection (processed by the Police).
Certificate of census registration in Mallorca.
Important note: It can only be processed at the offices in Alcúdia, Inca, Manacor and Palma.
Persons with refugee status are entitled to free transportation.