Customer service points
We have information and customer service points in Alcúdia, Inca, Manacor and Palma, where you can complete the same formalities as on the website, but in person. In addition, some town halls are able to issue the Intermodal Card. Consult the opening hours and services of each office.
Customer service offices
Alcúdia
Monday to Friday: from 9 h to 14 h and from 15 h to 18 h
Saturdays, Sundays and public holidays with market: closed
Issuance of Intermodal Card by appointment.
Information on services and fares of the TIB network in Majorca.
Issue, renewal and duplicates of the Intermodal Card.
Reception of complaints and suggestions.
Campos
Closed. Reinstatement planned for the 2025 peak season.
Information on services and fares of the TIB network in Majorca.
Reception of complaints and suggestions.
Inca
C/ des Tren, 56-72
Monday to Friday: from 9 a.m. to 2 p.m. and from 3 p.m. to 6 p.m.
Saturdays: from 9 a.m. to 2 p.m.
Closed on Sundays and public holidays.
Issuance of Intermodal Card by appointment.
Information on services and fares of the TIB network in Majorca.
Issue, renewal and duplicates of the Intermodal Card.
Reception of complaints and suggestions.
Llucmajor
C/ Maria Antònia Salvà, 50
Monday to Friday: from 8:30 a.m. to 2 p.m.
Issue, renewal and duplicates of the Intermodal Card.
Manacor
Carrer d'en Modest Codina
Monday to Friday: from 9 h to 13 h and from 15 h to 18 h
Saturdays, Sundays and public holidays closed
Issuance of Intermodal Card by appointment.
Information on services and fares of the TIB network in Majorca.
Issue, renewal and duplicates of the Intermodal Card.
Reception of complaints and suggestions.
Marratxí
Camí de n'Olesa, 66
Opening hours. Monday to Friday: from 8:15 a.m. to 2 p.m. Saturdays: from 9 a.m. to 1 p.m.
An appointment must be requested.
Telephone: 971 788 100
Edifici Erika. Av. Antoni Maura, 56
Opening hours. Monday to Friday: from 8:15 a.m. to 2 p.m. Thursday: also from 3:15 p.m. to 7 p.m.
An appointment must be requested.
Telephone: 971 795 145
Camí de sa Cabana, 57
Opening hours. Monday to Friday: from 8:15 a.m. to 2 p.m.
An appointment must be requested.
Telephone: 971 794 643
Issue, renewal and duplicates of the Intermodal Card.
Palma
Plaça d'Espanya, s/n Palma.
Monday to Friday: from 6 h to 22 h
Saturdays, Sundays and public holidays*: from 8 h to 22 h
* Closed on 1st January and 25th December.
Issuance of Intermodal Card by appointment.
Information on services and fares of the TIB network in Majorca.
Issue, renewal and duplicates of the Intermodal Card.
Reception of complaints and suggestions.
Movement certificates and receipts for tickets and top-up transactions.
Portocristo
Closed. Reinstatement planned for the 2025 peak season.
Information on services and fares for the TIB network in Majorca
Complaints and suggestions reception
Santa Ponça
Plaça de Santa Ponça
Opening hours: Monday to Friday from 9.30 a.m. to 17.30 p.m.
Services available at this office: Information on services and fares of the TIB network in Majorca. Reception of complaints and suggestions.
